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Privacy policy

Information we may use:

DRO collects two types of information from users of Sites:


Information that you provide to us

On the Sites, users may order products or services, and register to receive materials. During this process users may provide us with Personally Identifiable Information, including community forum content, diaries, profiles, photographs, name, unique identifiers (e.g., passwords), contact and billing information (e.g., email address, postal address, telephone, fax), and transaction information.

In order to tailor DRO’s subsequent communications to users and continuously improve the Sites’ products and services, DRO may also ask users to provide information regarding their interests, demographics, experience with its products, and detailed contact preferences.

Data collected online may be combined with information a user provides through other means of communication, such as postal mail or third parties to further carry out the purposes described above.


Information we may collect

During your use of the Sites we may collect information from you about the way you use and interact with the Sites. This will include the use of cookies and log files.


Blog and Store Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.



DRO may use secure cookies on the Sites that clear when deleted by the user. A cookie is a unique text file that may be used for data analysis, and enables a web site to tailor information presented to a user based on a user’s browsing program. DRO may use cookies to personalize a user’s pages at a Site, to remember a user when the user registers for products or services, or to track visits to a Site. If a user does not want DSRO to deploy cookies in the user’s browser, the user may set the browser to reject cookies or to notify the user when a web site tries to place cookies in the browser program. Rejecting cookies may affect a user’s ability to use some of the products, features, functions, or services on a Site. Cookies do not contain Personally Identifiable Information.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.



Users may have the opportunity to submit photographs to the Sites for product promotions, contests, and other purposes to be disclosed at the time of request. In these circumstances, the Sites are designed to allow the public to view, download, save, and otherwise access the photographs posted. By submitting a photograph, users waive any privacy expectations users have with respect to the security of such photographs, and DRO’s use or exploitation of users’ likeness. All photographs submitted to DRO become the property of DRO and will not be returned.

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

We do not share a visitor’s data with anyone without first obtaining permission from the visitor.


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.


What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


How we use the information collected

DRO may use the Personally Identifiable Information a user submits for any purposes related to DRO’s business, including, but not limited to:

  1. To understand a user’s needs and create content that is relevant to the user;
  2. To notify user referrals of DRO services, information, or products when a user requests that DRO send such information to referrals;
  3. To help a user complete a transaction, or provide services or customer support;
  4. To communicate back to the user;
  5. To update the user on services, information, and products;
  6. To personalize a Site for the user;
  7. To notify the user of any changes with a Site which may affect the user;
  8. To enforce terms of use on a Site;
  9. To allow the user to purchase products, access services, or otherwise engage in activities the user selects.


Sharing Information with third parties

DRO may share information with third parties in order to perform any of the action specified above. Any sharing of user information will be in accordance with this privacy statement (as more clearly specified under paragraph 5 below).

DRO will not sell, rent, or lease a user’s Personally Identifiable Information to others, except as described in this Privacy Statement. Unless DRO has a user’s permission or as required by law, DRO will only share the Personally Identifiable Information a user provides online with other entities that are part of the DRO corporate family and/or outside service providers who may be used to ship products, process credit cards, provide technical support, handle order processing, or otherwise act on DRO’s behalf. These third parties are prohibited from using users’ information for any other purpose, including their own marketing.

When DRO uses third parties to assist in processing a Site’s user Personally Identifiable Information, DRO requests that they comply with DRO privacy practices, and other appropriate confidentiality and security measures.

When users choose to provide DRO with Personally Identifiable Information, users consent to the transfer and storage of such information by DRO servers in the United States.

Visitor comments may be checked through an automated spam detection service.


Service Orders

To purchase services, users may be asked to be directed to a third party site, like PayPal, to pay for their purchases. If applicable, the third party site may collect payment information directly to facilitate a transaction. None of this information will be captured or stored by DRO.


Links to third party web sites

Links to third party web sites on the Sites are provided solely as a convenience to the user. When a user uses these links, the user leaves the Sites. DRO has not reviewed all of these third party sites, does not control, and is not responsible for, any of the third party sites, their content or privacy practices. DRO does not endorse or make any representations about the third party sites, or any information, services, or products found on the sites. If a user decides to access any of the linked sites, DRO encourages the user to read their privacy statements. The user accesses such sites at user’s own risk.


Public posting of information

User names, identifications (“IDs”), and email addresses (as well as any additional information that a user may choose to post) may be publicly available on a Site when users voluntarily and publicly disclose Personally Identifiable Information, such as when a user posts Personally Identifiable Information in conjunction with content subject to an Open Source license, or as part of a message posted to a public forum or a publicly-released software application. Users may not be able to change or remove public postings once posted. Such Personally Identifiable Information may be used by visitors of these pages to send unsolicited messages. DRO is not responsible for any consequences which may occur from the use of Personally Identifiable Information that a user chooses to submit to public pages.


Choice/Opt In

A user makes the decision whether to proceed with any activity that requests Personally Identifiable Information. If a user does not provide requested information, the user may not be able to complete certain transactions.

Users who use the Personally Identifiable Information of other users agree to use such information only for:

  1. Using services offered through a Site;
  2. Site transaction-related purposes and not for unsolicited commercial messages;
  3. Other purposes that the other user expressly chooses.

Users are not licensed to add other users to a Site, even users who entered into transactions with them, or to their mail lists without consent.

DRO encourages users to evaluate privacy and security policies of any of the Sites’ transaction partners before entering into transactions or choosing to disclose Personally Identifiable Information.


Bankruptcy or Sale of business

DRO reserves the right to share or transfer Personally Identifiable Information and Aggregate Information to a third party should DRO ever file for bankruptcy or in the event of a sale, merger or acquisition of DRO, provided such third party agrees to adhere to the terms of this Privacy Statement


Compliance with Law

Please be advised that in certain instances, it may be necessary for DRO to disclose a user’s Personally Identifiable Information without a user’s permission to government officials or otherwise as required by legal obligations. DRO may disclose such Personally Identifiable Information when responding to subpoenas, court orders, or legal process, or to establish or exercise legal rights or defend against claims, including fraud or infringement investigations.


Storage of your information

If you close your account, we may retain your Personal Information but only for the purposes of preventing fraud or future abuse, enforcing our rights, protecting against harm to the rights and property of DRO and its users, and if required or permitted by law. All retained information will continue to be subject to the terms of this privacy statement.



Users represent they are of legal age to create binding and financial obligations for any liability users may incur as a result of their use of the Sites. The Sites are not directed to children under the age of 13, and DRO will never request Personally Identifiable Information from anyone whom it knows to be under the age of 13 without verifiable parental or guardian consent. DRO does not knowingly collect, or wish to obtain, Personally Identifiable Information from children. If DRO becomes aware that a user is under the age of 13 and has provided Personally Identifiable Information without prior verifiable parental or guardian consent, it will remove user’s Personally Identifiable Information from its files.



To prevent unauthorized access or disclosure, maintain data accuracy, and ensure the appropriate use of information, DRO implements physical, electronic, and managerial procedures to safeguard and secure the information DRO collects. DRO uses encryption when collecting or transferring sensitive Personally Identifiable Information. However, DRO does not guarantee that unauthorized third parties will never defeat measures taken to prevent improper use of Personally Identifiable Information.

Internal DRO access to users’ non-public Personally Identifiable Information is restricted to DRO’s administrators and individuals on a need-to-know basis. These individuals are bound by confidentiality agreements.

User passwords are keys to accounts. Use unique numbers, letters, and special characters for passwords and do not disclose passwords to other people in order to prevent loss of account control. Users are responsible for all actions taken in their accounts. Notify DRO of any password compromises, and change passwords periodically to maintain account protection.



In the event DRO becomes aware that the security of a Site has been compromised or user’s Personally Identifiable Information has been disclosed to unrelated third parties as a result of external activity, including but not limited to security attacks or fraud, DRO reserves the right to take reasonable appropriate measures, including but not limited to, investigation and reporting, and notification to and cooperation with law enforcement authorities.

If DRO becomes aware that a user’s Personally Identifiable Information has been disclosed in a manner not permitted by this Privacy Statement, DRO will make reasonable efforts to notify the affected user, as soon as reasonably possible and as permitted by law, of what information has been disclosed, to the extent that DRO knows this information.


Contact Information

DRO commits to resolve complaints about our collection or use of your Personally Identifiable Information. European Union individuals with inquiries or complaints regarding our Privacy Policy should first contact DRO.

For any questions about our Privacy Statement, contact:

Design Research Optics
3 Cedar Rock Meadows
East Greenwich, RI 02818
+1 401-885-7353
[email protected]